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Privacy Policy

Last updated: March 17, 2026

FenceCalc (“we,” “us,” or “our”) operates the FenceCalc fence estimating platform at fencecalc.co and app.fencecalc.co. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.

1. Information We Collect

Account Information

When you create a FenceCalc account, we collect your name, email address, company name, phone number, and billing information.

Business Data

Through your use of FenceCalc, we store data you provide including:

  • Fence estimates, material calculations, and pricing data
  • PDF proposals and branded documents
  • Customer names, addresses, email addresses, and phone numbers
  • Crew schedules, job assignments, and project notes
  • Invoice and payment records
  • Material pricing and supplier information

Usage Data

We automatically collect information about how you use FenceCalc, including pages visited, features used, device type, browser, IP address, and referring URLs.

Cookies

We use essential cookies to maintain your session and preferences. We use analytics cookies to understand how our service is used. You can disable non-essential cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the FenceCalc platform
  • Process fence estimates, proposals, and invoices
  • Send transactional emails (estimate confirmations, payment receipts)
  • Provide customer support
  • Improve our products and develop new features
  • Send product updates and marketing communications (with your consent)
  • Detect and prevent fraud or abuse

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers: Payment processors, hosting providers, and email services that help us operate FenceCalc
  • Your customers: When you send proposals through FenceCalc, your customer receives your company information and estimate details via the client portal
  • Legal requirements: When required by law, court order, or to protect our rights

4. Data Security

We protect your data with industry-standard security measures including:

  • TLS/SSL encryption for all data in transit
  • Encryption at rest for sensitive data
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure cloud infrastructure with redundant backups

5. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription, your data remains available for export for 30 days. After that, we delete your data from our active systems within 90 days. Backups may retain data for up to 12 months.

6. Your Rights

You have the right to:

  • Access: Request a copy of your data at any time
  • Export: Export your estimates, customers, and job data as CSV files
  • Correct: Update inaccurate information in your account
  • Delete: Request deletion of your account and associated data
  • Opt out: Unsubscribe from marketing emails at any time

To exercise any of these rights, email us at support@fencecalc.co.

7. Children's Privacy

FenceCalc is designed for business use by adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the FenceCalc platform. Your continued use after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

FenceCalc
Email: support@fencecalc.co
Website: fencecalc.co